Freehotmeals.org Privacy Policy

Privacy Policy
Effective Date: 3/2/25
1. Introduction
FreeHotMeals.org (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and programs.
By using our services or submitting your information, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address.
Demographic Information: Age, household size, and general location, if relevant to service eligibility.
Service-Related Data: Information about the type of assistance requested or provided.
Communication Data: Correspondence, feedback, or survey responses.
We do not collect sensitive financial or medical data.

3. How We Use Your Information
We collect and use your personal information to:
Facilitate food distribution and physical relief efforts.
Communicate with you about available services, volunteer opportunities, and event updates.
Improve our programs and tailor support based on community needs.
Comply with legal requirements and protect against fraud or misuse.

4. Data Sharing and Third-Party Disclosure
We may share your personal information with:
Trusted Third-Party Service Providers: Organizations that assist us in food distribution, disaster relief, or logistical support. These providers are bound by confidentiality agreements and only use your data to help us fulfill our mission.
Legal and Compliance Authorities: When required by law, such as responding to court orders, legal processes, or enforcing our rights.
We do not sell, rent, or share your personal data for commercial marketing purposes.

5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices
General Rights
You have the right to:
Request access to the personal data we have about you.
Request corrections to inaccurate or incomplete data.
Opt-out of non-essential communications.
Request deletion of your personal data, subject to legal or operational retention requirements.
To exercise these rights, please contact us at Info@freehotmeals.org.
CCPA (For California Residents)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know – You may request details about the categories of personal data we collect, the purpose of collection, and the third parties with whom we share data.
Right to Request Deletion – You can request the deletion of your personal data, subject to certain legal exceptions.
Right to Opt-Out – You can opt out of the sale of your personal data (although we do not sell personal data).
Non-Discrimination – Exercising your privacy rights will not result in any discrimination regarding the services we provide.
To exercise these rights, California residents may contact us at Info@freehotmeals.org or call [Insert Phone Number].
We will verify your identity before processing CCPA-related requests.

7. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance the user experience. You can control cookie settings through your browser preferences.

8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the “Effective Date” updated accordingly.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Info@freehotmeals.org